Digital Product Manager (Maternity cover)

Role: Digital Product Manager

Contract: 9 months, part-time (3 days / 18 hours per week).

We’re open to freelance applications if it’s within our budget/salary bracket.

Salary: £35k pro rata (Actual £21,000 before tax)

Reports to: Head of Operations

Hello! We’re InnovateHer. We are on a mission: To get girls ready for the tech industry and the industry ready for girls. 

We run three strands of activity to help us achieve this – our award-winning educational programmes for girls, our industry membership network and campaigning to raise awareness on a national level.

We’re seeking an experienced Product Manager to contribute to the enhancement and development of a suite of  digital products that delight our beneficiaries (students and teachers), contribute to business sustainability, satisfy our funding partners and create a positive social impact. 

Our Digital Product Manager leads the delivery and continuous improvement of our online products and defines, owns and solves problems. They will use their knowledge of user needs and business goals to frame problems, set priorities and deliver the best solution. They will develop the vision for their products and ensure the right engagement with team members, users and external stakeholders throughout the entire product lifecycle.

They will be focused on delivering high-quality outcomes for the students and other audiences we work with and will make continuous improvements to the digital products following a User Experience (UX) approach. 

They will manage an external team of freelancers and suppliers to deliver continuous improvements to the digital products and drive engagement.

What you’ll do:

Product management:

  • Manage and be responsible for the growth of the platform and liaise with stakeholders to complete delivery targets.
  • Balance user needs and business constraints, writing clear user stories to articulate the needs and positioning features in a prioritised log of work, in a phased approach.
  • Management of external suppliers and freelancers to deliver improvements to the product.
  • Deliver assigned projects to agreed budgets, timescales and quality expectations.
  • Track and communicate plans and budgets with diligence and discipline; balancing natural tensions between available budgets and quality.
  • Bring control to the whole delivery process, through effective management of all required deliverables and proactive handling of issues, risk and change.

User research and design:

  • Develop and achieve buy-in for the vision, delivery goals and design for your product(s), ensuring alignment with those for related educational products.
  • Interpret architectural frameworks, qualitative and quantitative data, user research and business analysis to inform the successful design, delivery and operation of your product.
  • Ensure products are designed to relevant standards, including Technology Code of Practice, Safeguarding, Data Protection and Accessibility legislation.
  • Ensure that features and functionality have been tested prior to the deployment to a production environment for your product(s).
  • Host / design discovery workshops for our Corporate Partners to demonstrate how their funding support our students.
  • Schedule, plan and run user research workshops with our key audiences (students and teachers) to help improve our product.

Content management:

  • Co-create the platform content strategy and make sure this is implemented working closely with marketing, content and E-Learning Design functions.
  • Contribute to the continuous improvement and updating of content across the platforms according to indications from engagement data.

Some examples of practical deliverables in the first 6 months in your role to give you an idea of some of the things you’ll immediately work on:

  • Support CEO and Head of operations in bid application for advancing existing e-Learning product – reviewing the existing roadmap and balancing this against budget, business and user requirements – tech innovation approach and spotting opportunities – strategic, commercial and creative skills
  • Directly improve relationships with our highest tier ‘ImpactHER’ partners by hosting engaging discovery workshops (around 3 per quarter) coordinating, designing and facilitating the sessions and team members involved – leadership and design skills
  • Support the delivery of live events from a technical perspective, providing testing plans, conducting testing and thinking about the tools we have and how they can continuously improve our delivery work – technical and strategic skills
  • Source and research technical tools which are on brand and on budget
  • Advance existing user journeys – by completing the implementation of 2022 strategy and reporting on what’s working / what isn’t and making decisions according to this data – focused on completing work to timescales

Note: An employee may be required to carry out other duties within the scope of the grade and within the limits of their skill, competence and training.

About you

You are passionate about creating digital products that delight people, with an ability to prioritise a long list of ideas using your commercial and UX knowledge.

You will be able to plan effectively and have the determination to deliver and make our product vision come to life. You’ll be great at managing relationships and be an excellent communicator with a passion to work collaboratively.

You will enjoy data analysis and seeing the results of your efforts, putting student and partner satisfaction at the heart of your work. You’ll want to create social impact by creating a product that inspires our student network. You will ensure that all of your designs are on-brand, high quality and suitable for teens.

You’ll be a methodical and creative person with a commercial mindset – you’ll want to work for a purpose. 

You’ll have a background in product management with a passion for design and be used to working in, or managing multidisciplinary teams.

We’re also looking for someone who is passionate about our mission and is creative, flexible, and determined.

If this sounds like you then we’d love to hear from you!

Location:

We are a remote-first organisation, which means that you can work from home or any location in the UK. We have an office based in Liverpool’s Baltic Triangle. This space can be used for collaboration or as a base to work from, if working from home full time isn’t for you. Once a quarter we’ll ask you to meet with the rest of the team face to face for our planning and strategy days. 

What we offer:

This is a part-time role at 18 hours a week (6 hour per day excluding lunch)*. The salary is £35k per annum pro-rata.

We provide a laptop (mac) and all the equipment you’ll need to work remotely.

*This is a new flexible working policy trial that will continue to be analysed across 2022, the idea is that we are more productive working remotely – we are testing this concept.

What else you’ll get from us:

Our team work hard to make a difference to people’s lives, particularly the young people we work with. In return, we are proud to provide our team with a wide range of benefits, including flexible working and a generous annual leave package, which contributes to maintaining a strong work-life balance. 

Benefits include:

  • Remote working with the option to collaborate in the office base.
  • Flexible working hours – we are an output-driven organisation and we operate on trust.
  • 15 days annual leave (part-time allocation and inclusive of bank holidays), birthday off, plus full office shut down at Christmas, in total you will receive 31 days of holiday. 
  • Access to our feminist book library!
  • A supportive team environment with an open culture.
  • Training and development opportunities tailored to your personal development plan.

Equal Opportunities 

InnovateHer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

All InnovateHer employees will undergo an enhanced DBS check because we work closely with young people. Having a criminal record will not necessarily stop you from being an employee at InnovateHer. However, any information contained on your Disclosure certificate would require further consideration before a recruitment decision could be made. All such cases are fully and fairly considered before a final decision is reached and InnovateHer would normally provide you with the opportunity to discuss, in person, the circumstances of any information revealed.

Timeline 

First stage: CV and application form

Deadline for applications: Sunday 5th December 23.59pm

Second stage interviews: Short presentation (30 mins), W/C 6th December

Third stage: Virtual interview (45 mins), W/C 13th December

Notification of decision: W/C 20th December

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